Email Archiving

Your Emails Archived & Accessible?


DataDefender is a managed email archiving service that operates in conjunction with your existing IT network to ensure the protection, preservation and continuous operation of email communication for your business, while providing on-demand email access for users anywhere and anytime.


Excessive data loads, the constant pounding of spam & viruses, unplanned service interruptions and ad hoc needs to find pertinent information within the flood of content presents constant challenges for business owners and their staff. DataDefender solves these problems. It can be deployed for any size business to ensure that electronic communication is automatically preserved for intelligent discovery, rapid recovery and continuous access from any location.


How does DataDefender work?


All incoming, outgoing and internal email is automatically routed through the DataDefender gateway. All email and attachments are filtered for spam and viruses, which are eliminated, then indexed for search and retrieval (discovery), and then encrypted in the active archive for secure, long-term retention. Using DataDefender's web interface, users are able to instantly identify and retrieve email and attachments, recovering them directly to their desktop. The diagram below displays the DataDefender architecture:


Active Archiving


The structure of email, its constant use by staff and its dual purpose as a communications tool and information repository, demand that its retention be managed more dynamically than regular files and folders. This is accomplished through active archiving.


DataDefender's active archiving automatically stores a copy of all incoming, outgoing and internal email in a secure, encrypted repository indefinitely, unless otherwise specified.


eDiscovery


eDiscovery refers to the process of finding email in the active archive. DataDefender provides a unique set of eDiscovery tools that empower users to perform multiple levels of live search for any email or attachment within the archive.


DataDefender’s discovery engine enables users to locate relevant and related emails and attachments quickly and easily from their mailbox archive. Authorised users are permitted to search across the enterprise.


Email Recovery


Using DataDefender's online user interface, users can instantly recover any email or attachment from the active archive into their desktop Inbox, without any technical assistance.


DataDefender 's unique “click and pick” data-packaging tools allow the recovery of email and attachments to be fully customisable by the user. In the event of a catastrophic failure, a full mailbox restore is available to users for complete disaster recovery.


Email Continuity


As a managed service, DataDefender provides continuous on-demand access to email from any location. In the event of any internal network or server outages, users can access the secure DataDefender servers via a webmail client and continue communication via email without any down-time, mail queuing or sender ‘bounce-back' messages.


In addition to complete mobility and 24x7 email accessibility, DataDefender enables email users to access ALL emails and attachments within the active archive, not just the email residing on the in-house mail server. In addition, employees are not constrained by local configuration requirements or network access availability, as they are simply sending and receiving email securely within DataDefender via an encrypted SSL internet connection.


What is a Managed Gateway Solution?


As a managed service, DataDefender operates transparently “in the cloud,” automatically saving incoming, outgoing and internal email. Importantly, this does not require any additional hardware, client-side software or IT support. Email availability becomes like electricity availability – it's just there, but even better, because if your local power goes out, you can still reach your email from another location.


DataDefender 's servers are located in a Class A datacenter that leverages the most modern storage software and infrastructure to provide our customers with superior email availability and redundancy.

 

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Managed IT Services


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